Agents as customers: your business is built to keep them out
AI agents already buy, book and ask for support on people's behalf. Most businesses stop them at the door. What an agent needs from you, and what to do now.
Economics
ROI, pricing models, build versus buy, and pod-based delivery for agentic AI.
The framework behind this pillar: AI Velocity Pods.
Small language models: your competitors are already training theirs
Rivals are moving routine AI work to small models they own, at about a tenth of the cost. Why SLMs win the enterprise and how to start before the gap compounds.
Fixed price for agentic AI: how pods make it possible
Fixed-price agentic AI works when "done" is an evaluation set, a refusal list and a budget. Why hourly billing fails for agents and how pods price the work.
How to evaluate an agentic AI vendor
Seven steps to evaluate an agentic AI vendor before you sign - refusals, evaluation set, traces, cost per run, compliance, ownership, pilot. With a checklist.