AI SRE agents: Uber's Debug Assist, and how to adopt one
An AI SRE agent finds the root cause of a production issue and proposes the fix. How Uber's Debug Assist works, how Ailoitte runs it, and how to adopt one.
Tagged “operations”
Everything Sunil Kumar has written about operations in the context of agentic AI in production.
The approver who said yes 1,900 times
A payables agent stopped and asked a human 1,900 times in three weeks. By week three the human said yes in four seconds, once to a changed bank account.
Ten thousand runs a day changes the price
An agent that cost cents per run in the pilot cost far more per month at scale. Routing, caching and a budget ceiling fixed it; the ceiling mattered most.